Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
概要
I am highly skilled banking sales executive with more than 10 years of extensive sales experience & international exposure with top multinational banks.
Being a result-driven individual I am highly skilled in sales management with thorough knowledge of retail operations, territory management, business relationship management.
Multi-skilled banking sales professional with functional expertise in banking sales operation, consumer & corporate banking; possess specialized knowledge of business development of banking sector. Experienced in providing sales training & financial consultancy service. I have extensive knowledge of risk management, regulatory compliance, product & investment portfolio management, as an effective manager I efficiently align financial initiatives & manage business relationships to achieve strategic objectives of sales volume enhancement, revenue maximization, customer acquisition & customer base expansion
I am looking for sales management position in Banking sector and can be reached through these channels:
Email: [email protected]
Phone: +971(52)9492160 / +92(300)8182822
Skype: alirazatasadduq
工作经历
Business Development Officer
Providing a single point of contact for allocated AEL companies
Targeting competitors quality customers and transferring them to HSBC
Building long term relationships with key contacts
Proactively broadening & deepening relationships with HSBC customers through effective customer contact thereby enhancing the financial value for HSBC
Using complaint management system to record complaints and to ensure complaint is resolved in time
Effectively planning contacts & meetings to ensure efficient use of time & resources
To effectively coordinate all sales related administration to ensure accurate completion of relevant paperwork in a timely manner
To ensure Sales targets are achieved
Senior Sales Executive
• Cold calling to arrange meetings with potential customers to prospect for new business
• Providing accurate product knowledge and effective sales skills to ensure exceptional service and experience of every customer
• Negotiating the terms of an agreement and closing sales
• Exploring, Identifying and satisfy all customers’ financial needs where possible
• Reviewing your own sales performance, aiming to meet or exceed targets
• Develop and maintain high profile of customers within the local environment
• To focus on opportunities that will turn into profitable business
• To effectively coordinate all sales related administration to ensure accurate completion of relevant paperwork in a timely manner
• To Ensure compliance Sales Standards and Operational Rigour processes and procedures including Know your Customer and Data Protection are adhered to
• Share best practice, knowledge and experience with the team
Relationship Officer
• Cold calling to arrange meetings with potential customers to prospect for new business
• Providing accurate product knowledge and effective sales skills to ensure exceptional service and experience of every customer
• Negotiating the terms of an agreement and closing sales
• Exploring, Identifying and satisfy all customers’ financial needs where possible
• Reviewing your own sales performance, aiming to meet or exceed targets
• Develop and maintain high profile of customers within the local environment
• To focus on opportunities that will turn into profitable business
• To effectively coordinate all sales related administration to ensure accurate completion of relevant paperwork in a timely manner
• To Ensure compliance Sales Standards and Operational Rigour processes and procedures including Know your Customer and Data Protection are adhered to
• Share best practice, knowledge and experience with the team
Customer Service Executive
Responsible for meeting all targets on daily basis as set by the Department
Responsible for achieving high customer satisfaction high quality service delivery and ensuring First Call Resolution
Create awareness among the customers and promote IVR / Self service tools\' usage to provide low cost automated services
A strict adherence to shift and break schedule as communicated by the operations department
A strict compliance to company policies, plans and strategies to achieve company goals along with complete understanding of Code of Conduct
Ensure that customer queries generated by him/her should be resolved in the specified Turn around time by following up on services requests
Participate in all team meetings and team building/Motivational exercises on periodic basis
Contribute to manage team objectives through team work
SALES PROMOTION OFFICER
Responsible for meeting all targets on daily basis as set by the Department
Responsible for achieving high customer satisfaction high quality service delivery and ensuring First Call Resolution
Create awareness among the customers and promote IVR / Self service tools\' usage to provide low cost automated services
A strict adherence to shift and break schedule as communicated by the operations department
A strict compliance to company policies, plans and strategies to achieve company goals along with complete understanding of Code of Conduct
Ensure that customer queries generated by him/her should be resolved in the specified Turn around time by following up on services requests
Participate in all team meetings and team building/Motivational exercises on periodic basis
Contribute to manage team objectives through team work
ACHIEVEMENTS
Contributed thrice with individual brilliance to the team in becoming the Top Team of the month
Being a consistent performer throughout the tenure
Developed excellence with distinction in the Customer Training Course
